Frequently Asked Questions
In this section you'll find the most frequently asked questions from our customers. If you haven't found the answer you're looking for, please don't hesitate to contact us so we can help you as soon as possible. Thank you so much for trusting us.
Do you offer shipping throughout Spain?
Yes, we ship to all of Spain and Portugal. Shipping is also free for selected products; this is specified at the end of each product description.
How can I sell items?
You can send us photos via WhatsApp to 691391579, or via email to "herramientasantiguas1@gmail.com". If we are interested, we will discuss it with you and make you an offer.
Thank you.
How can I tell if a product has free shipping?
On the product page, you will find all the information about shipping options, including whether shipping is free at the end of the article.
Where is your physical store located?
Our physical store is located at C/ Santo Domingo 2, 11402, Jerez de la Frontera, Cádiz. We would be delighted to welcome you.
What are the available contact methods?
You can contact us by phone at +34 691 391 579 or by email at herramientasantiguas1@gmail.com .
What are the opening hours of the physical store?
Our opening hours are 9:00 to 14:00 and 17:30 to 20:00, closed Saturdays. Summer hours: 8:00 to 14:30
What kind of vintage products do they sell?
We sell a wide variety of antique products, including tools, furniture, decorative items, and more. Each item is carefully selected for its quality and historical value.
Do they offer warranties on their products?
Products are non-refundable unless they arrive damaged in transit.
In any case, it is covered by transport insurance.
Thank you.
Can I return a product if I'm not satisfied?
Products are non-refundable unless they arrive damaged in transit.
In any case, it is covered by transport insurance.
Thank you.
Do you have an online catalog?
Yes, you can explore our full catalog online on our website. Each product has a detailed description and photographs.
Do you offer antique appraisal services?
Yes, we offer appraisal services for your antiques. For more information, please contact us through our contact methods.
